Use the Excluded Products feature in Also Bought to stop certain products from being recommended. Two Easy Methods:

1. Manual Selection (Recommended):
   Go to Recommendation Tuning, click Products Excluded, and select the products to exclude.
   
2. Tagging in Shopify:
   Add the tag Hidden recommendation to products in the Shopify product editing page.

Navigation arrows are not displayed on mobile devices because the app uses a swipe navigation pattern, similar to many Amazon widgets. On mobile, you can simply swipe left or right to scroll through the products. This intuitive design is a common standard for mobile devices and is widely understood by customers, making it easy to browse without additional on-screen elements like arrows.

Currently, the app displays recommendations on product pages by default and optionally on the cart page. It is not possible to show recommendations on other pages like blog posts or custom pages.

Yes! Use the Recommendation Explorer in the app preferences. Select a product with the Shopify product picker to view all recommendations (manual, automatic, global, and random). Hidden or unavailable products (e.g., out-of-stock or excluded) are displayed differently, so you can easily spot why they are not shown.

Also Bought focuses on cross-selling by helping customers discover other products in your store, increasing purchase chances. Frequently Bought Together focuses on upselling by suggesting complementary items to boost order value.

Both apps complement each other, so using them together can maximize your sales strategy.

Yes, a pop-up or drawer cart can appear after adding products with Also Bought, but only on supported Shopify themes. To check if your theme supports it:

1. Go to Advanced Preferences and select Theme Default.
   
2. If supported, the "Add to cart" button briefly shows "Added," updates the cart icon, and opens the pop-up or drawer cart.
   
3. For unsupported themes, the button will display "Added," but no pop-up or drawer will appear. We recommend using the Redirect to cart page option to avoid confusion.

Also Bought integrates with popular review apps such as Judge.me, Loox, Opinew, Yotpo, Stamped.io, Ali-reviews, Ryviu, and Opinew Product Reviews. Simply activate the integration in the Visual Styles section of the app to start displaying product rating stars in the app widget.

No, Also Bought only displays products that can be purchased in your store. If you have disabled the selling of out-of-stock products in your Shopify admin, those items will automatically be excluded from the recommendations. Once the product is restocked, it will reappear as a recommendation. This ensures customers only see items that are available for purchase.

You can remove the aAlso Bought widget from specific products in two ways:
Manual Selection:

1. Go to the Recommendations Tuning section in the app, click Widgets Disabled, and select the products you want to exclude. Save your changes, and the selected products will no longer display the widget.
   
2. Tagging in Shopify:
   Add the tag Recommendations disabled to the product in Shopify. Tagged products will automatically appear in the excluded products list in the app.

The image of the first variant is displayed by default for consistency, and this behavior cannot be changed. When customers select a different variant using the drop-down menu, the image updates accordingly to avoid confusion.

To change the default variant image, reorder the variants in your Shopify admin by editing the product and adjusting the variant order. This will set the first variant and its image as the default display.

Yes, Also Bought is fully compatible with Online Store 2.0 themes. The widget will display correctly on your product and/or cart pages based on the app's configuration.

You cannot set a specific number of recommendations for each product, but the number displayed can vary depending on the number of manual recommendations you have created for a specific product or the number of automatic recommendations built for them. The maximum number of recommendations is limited according to the ‘Number of recommendation’ you have set (from 1 to 100).

Unfortunately, Also Bought widget cannot display recommendations during checkout. However, the widget can be displayed on product pages and the shopping cart page, helping you maximize cross-selling opportunities before customers reach checkout.

Reverse recommendations can lead to poor suggestions. While Product B may work as a recommendation for Product A, the reverse isn't always true and could conflict with your sales strategy. To ensure accurate and relevant recommendations, this feature is not supported.

Also Bought recommends products at the product level, not the variant level, leaving variant selection to the customer. Automatically matching variants (e.g., XXL shirts) is not feasible due to varying product attributes across stores, ensuring flexibility for all types of products.

To make your app widget more visible, group product images as thumbnails instead of stacking them vertically:

1. Go to Shopify Admin > Themes > Customize.
   
2. Select Product pages from the top banner and the left menu.
   
3. Please select again the Product pages option in the menu at the left.
   
4. Under Image display, choose Thumbnails.
   
5. Click Save.
   

Your product images will now display as thumbnails, keeping your widget in view.

No, the recommendations cannot move automatically. Also Bought uses a manual slider controlled by arrows on desktop or touch gestures on mobile.

Recommendations are usually generated within minutes and completed in less than an hour, depending on your sales history and Shopify API speed. Progress can be tracked in the app’s preferences under Global Information.

If the app is not recognizing new products, it’s because Shopify is still sending the data, which can take a few seconds to a few hours. You can proceed with configurations—they’ll apply automatically once the data updates.

To try Also Bought on an unpublished theme:

1. Go to Themes: In Shopify Admin, navigate to Online Store → Themes.
   
2. Customize Unpublished Theme: Locate your unpublished theme in the Theme Library and click Customize.
   
3. Enable App Embeds: Click the App Embeds icon, find Also Bought, and toggle it on if disabled.
   
4. Save Changes: Save your preferences to apply the changes.
   

Preview your theme to see the app in action. Note that some features may not display fully in preview mode.