Frequently Bought Together

Yes, Frequently Bought Together includes a built-in variant selector for each product, allowing customers to choose the variant combination that best fits their needs.

No, the current product cannot be removed from the recommendation list as it serves as the reference for building recommendations. However, once the widget is displayed, you can uncheck the current product and add only the remaining recommended products to the shopping cart.

No, app preferences are global, so they cannot be set differently for each theme. If you want to have different preferences for a new theme, you will need to manually update them each time you publish a new theme.

Frequently Bought Together avoids automatic reverse recommendations as they often fail to meet customer needs. For example, recommending a bike to someone buying an inner tube is unnecessary, as they likely already own one. Instead, suggesting relevant items like an air pump ensures recommendations are logical and tailored to actual purchase patterns.

Although both apps display product recommendations, they serve slightly different purposes. Frequently Bought Together is primarily an upselling app, designed to increase the purchase amount once a customer has decided to buy a product. It does this by offering complementary items or accessories that pair well with the selected product, encouraging larger orders. In contrast, Also Bought is a cross-selling app that focuses more on general product recommendations based on browsing behavior and past purchase patterns.

By default, additional recommendations are added to your manual bundles to reach the maximum number of recommendations configured in the 'Recommendation Tuning' section. If you want your manual bundles to display exactly as you configure them without additional recommendations, you can enable the 'Exclusive manual bundles' option under the 'Recommendation Tuning' section in the app preferences page.

Yes, Frequently Bought Together works with alternative checkouts as it is displayed on product pages and is not directly affected by the checkout system. However, keep in mind:

• Skip Cart Option: Uses Shopify’s standard checkout URL, which works with most alternatives. Test it with your checkout, and if it fails, disable the feature.
  
• Bundle Discounts: Discounts are applied via Shopify’s discount shareable link. Some alternative checkouts may not support this. If it does not work, disable the discount feature.

No, Frequently Bought Together does not display out-of-stock products if they cannot be purchased in your store. If you have disabled the option to sell out-of-stock products in your Shopify admin, these products will automatically be removed from the recommendations. Once the product is restocked and available for purchase, it will reappear as a recommendation.

By default, the image of the first variant is displayed for consistency and updates as customers switch variants using the drop-down selector. This ensures clarity and avoids confusion if a customer reverts to the first variant. To change the first variant image, simply update the variant order in your Shopify admin under the product section, as the app follows that order.

Currently, the Frequently Bought Together app cannot be displayed on the shopping cart page. The app's primary purpose is to suggest complementary products for a specific product being viewed, which does not align with non-product pages.

If you are looking for cart recommendations, we recommend exploring our other app, Also Bought, which offers this functionality.

Unfortunately, Frequently Bought Together cannot be displayed on checkout pages.

Yes! Use the Recommendation Explorer in the app preferences. Select a product with the Shopify product picker to view all recommendations (manual, automatic, global, and random). Hidden or unavailable products (e.g., out-of-stock or excluded) are displayed differently, so you can easily spot why they are not shown.

Frequently Bought Together integrates with popular review apps such as Judge.me, Loox, Opinew, Yotpo, Stamped.io, Ali-reviews, Ryviu, and Opinew Product Reviews. Simply activate the integration in the Visual Styles section of the app to start displaying product rating stars in the app widget.

No, the discount will not be applied twice if the bundle is added to the cart more than once. The app ensures that the discount is applied only once per bundle.

Yes, you can change the title of Frequently Bought Together in the Visual Preferences section of the app settings. You can customize the text, adjust the font size, make it bold, or change its color.

The app focuses on product-level recommendations rather than variant-level suggestions to provide more consistent upselling options.

It may take some time for the app to recognize newly added products. The synchronization process updates periodically.

Recommendation generation typically takes less than an hour to complete, depending on the size of your sales history and the Shopify API. You can monitor the progress on the app preferences page, where the percentage of orders processed is displayed under Global Information.